1. Introduction
At PrimeConsult UK, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our consulting services.
We comply with the Protection of Personal Information Act of United Kingdom, ensuring that your data is handled lawfully, transparently, and securely.
By using our website and services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect different types of personal data depending on how you interact with us.
2.1 Information You Provide
When you engage with us, we may collect:
Full Name – To personalize communication.
Email Address – For correspondence and service updates.
Phone Number – To provide customer support.
Company Name & Business Details – If relevant to our consulting services.
Inquiry Details & Correspondence – Messages and requests sent via contact forms, email, or phone.
2.2 Automatically Collected Information
When you visit our website, we may collect:
IP Address – To enhance security and prevent fraud.
Device & Browser Information – To optimize website performance.
Cookies & Tracking Data – To improve website functionality (see our Cookie Policy).
3. How We Use Your Information
We process your data for the following purposes:
✔ Service Delivery – Responding to inquiries, providing consulting services, and tailoring our solutions.
✔ Communication – Sending updates, responding to queries, and providing customer support.
✔ Website Optimization – Enhancing site performance, tracking visitor interactions, and improving user experience.
✔ Security & Fraud Prevention – Detecting unauthorized access and ensuring system integrity.
✔ Legal Compliance – Meeting regulatory obligations under United Kingdomn law.
We do not sell or misuse your data for unauthorized purposes.
4. Legal Basis for Processing Personal Data
We process personal data under the following legal grounds:
Consent – When you voluntarily provide data through our website.
Legitimate Interest – To improve our services and website performance.
Contractual Obligation – When processing data for service agreements.
Legal Compliance – When required by United Kingdomn authorities.
5. Sharing of Personal Data
We do not sell or rent personal data. However, we may share information in the following cases:
5.1 With Third-Party Service Providers
We work with trusted providers for:
Website hosting and maintenance.
Customer relationship management (CRM).
Payment processing (if applicable).
Data analytics and performance tracking.
All third-party partners adhere to strict confidentiality agreements.
5.2 With Legal and Regulatory Authorities
We may share personal data if required by:
United Kingdomn law enforcement agencies for legal investigations.
Regulatory bodies to comply with business and financial regulations.
6. Data Security Measures
We implement industry-standard security practices to protect your data from unauthorized access, loss, or misuse. Our measures include:
Data Encryption – Protecting sensitive data in storage and transit.
Access Controls – Restricting access to authorized personnel only.
Regular Security Audits – Periodically reviewing and improving security systems.
Despite our efforts, no system is 100% secure, and we encourage users to take precautions when sharing personal information online.
7. Your Rights Under POPIA
As a data subject, you have the following rights under the Protection of Personal Information Act:
✔ Right to Access – You may request a copy of the personal data we hold about you.
✔ Right to Correction – You may request updates to incorrect or outdated data.
✔ Right to Deletion – You may request the removal of your data under specific circumstances.
✔ Right to Restrict Processing – You may request limitations on how we process your data.
✔ Right to Withdraw Consent – You can opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected].
8. Data Retention Policy
We retain personal data for only as long as necessary to:
✔ Fulfill the purposes outlined in this policy.
✔ Comply with legal and regulatory requirements.
✔ Resolve disputes and enforce agreements.
Once the retention period ends, your data is securely deleted or anonymized.
9. Third-Party Links & External Services
Our website may contain links to third-party websites. We are not responsible for their privacy policies or data handling practices. We encourage users to review the privacy policies of any external sites they visit.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in regulations, security standards, or business practices. Significant updates will be communicated on our website.
11. Contact Information
For questions about this Privacy Policy or to exercise your data rights, contact us:
Address: Sandalwood, Pinner Hill, Pinner HA5 3XT, United Kingdom
Phone: +44 208 421 1442
Email: [email protected]
